Privacy Policy

At REALIFIED OÜ ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use REALIFIED Play and our services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, such as:

• Account information (email address, username)
• Profile information you choose to provide
• Communications you send to us
• Feedback and survey responses
• Game preferences and settings

1.2 Information Collected Automatically

When you use our services, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (games converted, features used, time spent in app, interaction data)
• Log data (IP address, access times, error reports, performance metrics)
• VR hardware information (headset model, controller types)
• Game performance data (frame rates, rendering quality)

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Gaming platforms (if you connect your account)
• Social media platforms (if you connect your account)
• Analytics providers
• Business partners

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our PC-to-VR conversion services
• Process game conversions and optimize VR performance
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and game compatibility
• Improve conversion algorithms and VR rendering quality
• Detect, prevent, and address technical issues
• Protect against fraudulent or illegal activity
• Comply with legal obligations
• Ensure compatibility with various PC games and VR hardware

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf, including cloud processing and analytics
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We use industry-standard encryption for data transmission and storage.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements. Game conversion data may be retained temporarily to improve our algorithms and service quality.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your information in a portable format
• Opt-out: Opt-out of marketing communications
• Data Processing: Object to or restrict certain data processing activities

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including Estonia and other jurisdictions where our service providers are located. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

11. Additional Rights for European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and equivalent laws:

• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority (Estonian Data Protection Inspectorate or your local data protection authority)
• Right to withdraw consent at any time
• Right to data portability
• Right to be informed about automated decision-making

As an Estonian company, we comply with GDPR and EU data protection regulations.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to:

• Know what personal information is collected
• Know whether your personal information is sold or disclosed
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Not be discriminated against for exercising your privacy rights

13. Gaming Content and Intellectual Property

REALIFIED Play processes PC games that you own or have legal rights to use. We do not claim any ownership over your games or game content. You are responsible for ensuring you have the legal right to convert and use games through our service. We respect the intellectual property rights of game developers and publishers.

14. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

15. Data Processing for VR Conversion

When converting PC games to VR format, we may temporarily process game data, including graphics, audio, and gameplay information. This processing is necessary to provide the conversion service. Processed data may be used to improve our conversion algorithms but will not be shared with third parties without your consent.

16. Estonian Data Protection Authority

As a company registered in Estonia, we are subject to oversight by the Estonian Data Protection Inspectorate. If you have concerns about our data processing practices that we have not adequately addressed, you have the right to lodge a complaint with:

Estonian Data Protection Inspectorate
Website: www.aki.ee/en
Email: info@aki.ee